Click on the ticket
number to access
the View screen for that ticket.
Click on the
E to access
the Edit screen for that ticket.
Click on the
L to access
the Add to Log screen for that ticket.
Click on the
V to access
the History screen for that ticket.
Current Outage.
Current Notice.
[In Assigned] Unassigned ticket in listed
Department.
[In Subject] Unassigned in your department.
[In Assigned] Ticket is Assigned to you.
[In Last Modified] Ticket was Last Modifed by you.
Ticket is Open.
Ticket is Closed.